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Terms and Conditions

Terms and Conditions

1.    The Contract Between Us

1.1    We must receive payment of the whole of the price for the goods that you order before your order can be accepted.  Once payment has been received by us we will confirm that your order has been accepted by sending an e-mail to you at the e-mail address that you provide in your order details.  Our acceptance of your order brings into existence a legally binding contract between us.

2.    Price

2.1    The prices payable for goods that you order are as set out in our website and all prices are quoted in pounds sterling. 

2.2   It might not be possible for us to deliver to some locations.  You will be provided with the total price of the transaction including postage and packing before you complete your purchase.  There are no hidden extra costs. .

3.    Right For You To Cancel Your Contract

3.1   You cannot cancel your contract as the goods are custom made with your specifications.  


4.    Delivery of Goods to You

4.1    We will deliver the goods ordered by you to the address that you give us for delivery at the time you make your order.

4.2    Delivery will be made as soon as possible although any date or period for delivery should be as indicative only.  If a product is in stock we aim to send it out on your behalf to your specified delivery address within 3-5 working days.  If any item is not in stock we will aim to deliver within 7 days but in any event your delivery will be made not later than 10 days after your order.  If we cannot dispatch an item to you within the specified time we will notify you and at your request we will cancel the order and refund your money in full.

4.3    You will become the owner of the goods that you have ordered when they have been delivered.  Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.  
  Refunds cannot be given if your gift is not passed onto you following delivery at the delivery address that you have provided.

4.4    We will not be responsible for delays in the delivery caused by any third party.

 
5.    Liability

5.1    If the goods that we deliver are not what you ordered or are damaged or defective or the delivery is of incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 3 working days of the delivery of the goods in question.  Our address for contact and returned products is:

    Gifts in Photos
    20 B Henrietta Street,

    Girvan.

    Ayrshire KA269AL


5.2    If you do not receive goods ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.  If you notify a problem to us under this condition, our only obligation will be, at your option;
    
    5.2.1    to make good any shortage or non-delivery;
    5.2.2    to replace or repair any goods that are damaged or defective; or
    5.2.3    to refund you the amount paid by you for the goods in question in whatever way we chose.

5.3    Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem that you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under Clause 5.2.3 above.

 

6.    Events Beyond our Control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

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7.    Entire Agreement

These terms and conditions, together with our current website prices, delivery details and contact details  set out the whole of our agreement relating to the supply of the goods to you by us.  Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us.  Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

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